Terms of Service

1. Agreement to Terms

By accessing and using the services provided by Discover Guide ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Discover Guide provides fitness and wellness services including:

• Personal training sessions
• Group fitness classes
• Nutrition guidance and counseling
• Wellness coaching
• Online fitness programs
• Specialized fitness programs

3. Eligibility and Registration

3.1 Age Requirements

You must be at least 16 years old to use our services. Participants under 18 require parental or guardian consent.

3.2 Health Requirements

Before participating in any fitness program, you must:

• Complete a health assessment questionnaire
• Disclose any medical conditions or injuries
• Obtain medical clearance if recommended by our trainers
• Inform us of any changes in your health status

4. Assumption of Risk and Liability

4.1 Inherent Risks

You acknowledge that participation in fitness activities involves inherent risks including but not limited to:

• Physical injury or strain
• Cardiovascular events
• Equipment-related injuries
• Slips, falls, or other accidents

4.2 Assumption of Risk

By using our services, you voluntarily assume all risks associated with participation in fitness activities and agree that you participate at your own risk.

4.3 Limitation of Liability

To the fullest extent permitted by law, Discover Guide shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, except in cases of gross negligence or willful misconduct.

5. Payment Terms

5.1 Fees and Payment

• All fees must be paid according to the agreed schedule
• Payment is required before services are rendered unless otherwise agreed
• We accept various payment methods as specified during booking
• Late payment fees may apply as outlined in your service agreement

5.2 Refund Policy

• Refunds are subject to the specific terms of your service package
• Cancellations must be made according to the notice periods specified
• Medical-related cancellations may be eligible for special consideration
• No refunds for missed sessions without proper notice

6. Cancellation and Rescheduling

6.1 Client Cancellations

• 24-hour notice required for session cancellations
• Cancellations with less than 24-hour notice may incur charges
• Emergency cancellations will be considered on a case-by-case basis

6.2 Service Provider Cancellations

We reserve the right to cancel or reschedule sessions due to trainer illness, weather conditions, or other circumstances beyond our control. Affected sessions will be rescheduled at no additional charge.

7. Code of Conduct

All clients are expected to:

• Treat staff and other clients with respect and courtesy
• Follow safety guidelines and trainer instructions
• Maintain appropriate hygiene and attire
• Respect facility rules and equipment
• Refrain from disruptive or inappropriate behavior

Violation of our code of conduct may result in immediate termination of services without refund.

8. Intellectual Property

8.1 Our Content

All content provided by Discover Guide, including workout programs, nutritional plans, and educational materials, remains our intellectual property and is protected by copyright law.

8.2 Usage Rights

You may use our materials solely for your personal fitness purposes. Reproduction, distribution, or commercial use without written permission is prohibited.

9. Privacy and Confidentiality

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.

10. Medical Advice Disclaimer

Our services are not intended to replace medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals before beginning any fitness program, especially if you have pre-existing health conditions.

11. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected clients. We will work to minimize disruption and provide alternative solutions when possible.

12. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or other force majeure events.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of England and Wales.

13.2 Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation if negotiation fails
3. Final resolution through the courts of England and Wales if necessary

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

15. Changes to Terms

We may update these Terms periodically to reflect changes in our services or legal requirements. We will notify you of material changes and provide the updated Terms with a new effective date.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

17. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also confirm that you have the legal capacity to enter into this agreement.